Privacy policy
PRIVACY POLICY
Last Updated: August 3, 2026
At Herbure Naturals ("we," "our," or "us"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://herburenaturals.com or purchase our products.
1. Information We Collect
Personal Information
When you place an order, create an account, or contact us, we may collect:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through third-party payment providers)
- Order History
Automatically Collected Information
When you browse our website, we may automatically collect:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Time Spent on the Website
- Cookies and Similar Tracking Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Process payments securely
- Send order confirmations and shipping updates
- Respond to customer support requests
- Improve our website and services
- Detect fraud and maintain website security
- Send promotional emails and offers (only if you have opted in)
- Comply with applicable legal obligations
3. Payment Information
Payments are processed through secure third-party payment providers such as Razorpay, Shopify Payments, or other supported payment gateways.
We do not store your complete credit card or debit card information on our servers.
4. Cookies
We use cookies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Analyze visitor behavior
- Provide a better shopping experience
You can disable cookies through your browser settings. However, some website features may not function properly.
5. Sharing Your Information
We do not sell your personal information.
We may share your information only with trusted service providers including:
- Shopify (our eCommerce platform)
- Payment Gateway Providers
- Shipping & Courier Partners
- Analytics Providers
- Marketing Platforms (only where applicable)
These providers receive only the information necessary to perform their services.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to use commercially acceptable methods to protect your information, no method of transmission over the internet is completely secure.
7. Marketing Communications
If you subscribe to our newsletter, we may send promotional emails regarding:
- New Products
- Discounts
- Special Offers
- Company Updates
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
8. Your Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
9. Data Retention
We retain your personal information only as long as necessary to:
- Complete your orders
- Meet legal and accounting requirements
- Resolve disputes
- Enforce our agreements
10. Third-Party Services
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.
11. Children's Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated revision date.
13. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us.
Herbure Naturals
Website: https://herburenaturals.com
Email: care@herbure.com
Phone: +91 9876543210